| Feature | Intake.Dental | Lassie AI |
|---|---|---|
| Core product | AI front office and revenue cycle: 24/7 voice AI receptionist, multilingual intake forms, clinical notes, and insurance from eligibility through EOB posting | AI back office: autonomous payment posting, EFT reconciliation, insurance enrollments, claims follow-up and appeals, admin scheduling, and metrics Q&A |
| Answers your phones | Yes — 24/7 voice AI that answers, books, and triages patient calls in 29 languages | No — patient-facing phone answering isn't the product; scheduling is handled as admin work, not live calls |
| Pricing | Flat, published tiers: Solo $79.99, Multi $179.99, AI Receptionist $499.99, Autopilot $999.99/mo | Usage-based and undisclosed — priced after a volume assessment; 'Lassie gets paid when it does work for your office' |
| Insurance coverage | 3-tier eligibility verification, 837D claim submission, 277CA, denial repair, and EOB posting | Strong on the back end — claims follow-up, appeals, payment posting, enrollments; patient eligibility verification isn't described |
| Payment posting | EOB posting is part of the insurance suite | The flagship: autonomous posting with a claimed 98% handled without manual input, plus EFT reconciliation — genuinely deep |
| Clinical notes | SOAP notes included, 95%+ accuracy after ~30 days | Not offered |
| Patient intake forms | Conditional-logic forms in 29 languages with PMS writeback | Not offered — Lassie has no patient-facing surface |
| Built for | Dentistry only, by a practicing dentist, with 60+ published dental PMS integrations | Medical and dental practices; works with existing systems, but no published PMS list |
At the patient: the call gets answered in their language, the intake form fills itself into the PMS, eligibility is verified before they sit down.
After the patient leaves: the claim gets followed up, the appeal gets filed, the payment gets posted, the EFT gets reconciled. Real work, invisibly done — but nothing patient-facing.
Eligibility → 837D claims → 277CA tracking → denial repair → EOB posting, included in platform tiers.
Claims follow-up, appeals, and autonomous payment posting (98% no-touch claimed) with EFT reconciliation — deeper on posting mechanics, silent on eligibility verification.
Voice AI reception in 29 languages, multilingual intake forms, AI clinical notes, recall and reminders — the entire patient-facing layer.
Insurance enrollment management and metrics Q&A over your claims data — back-office capabilities Intake.Dental doesn't offer.
Flat published tiers from $79.99 to $999.99/mo, self-serve, no volume assessment required.
Usage-based, undisclosed, and scoped per practice after an assessment — you can't know the cost, or compare it, without engaging their team.
Lassie AI doesn't publish pricing. The model is usage-based — 'Lassie gets paid when it does work for your office' — with rates set after an initial volume assessment. That aligns incentives, but it means the cost is unknowable up front and scales with your claim volume in ways you can't easily forecast. Intake.Dental publishes flat tiers: Solo $79.99, Multi $179.99, AI Receptionist $499.99, and Autopilot $999.99 per month — including the insurance suite (eligibility, claims, denial repair, EOB posting) that overlaps Lassie's territory, plus everything patient-facing that Lassie doesn't do.
In many practices these tools wouldn't even collide — Lassie works the back office while Intake.Dental runs the front. But if you're consolidating, Intake.Dental's insurance suite covers the claims-through-posting workflow at a flat price: connect your PMS (60+ supported bidirectionally), turn on eligibility, claims, denial repair, and EOB posting, and add the voice AI receptionist, forms, and clinical notes Lassie never offered. Setup is self-serve in about 60 seconds.
No. Lassie automates back-office administrative work — payment posting, EFT reconciliation, insurance enrollments, claims follow-up, appeals, and scheduling changes handled as admin tasks. It doesn't answer patient phone calls. Intake.Dental includes a 24/7 voice AI receptionist that answers in 29 languages.
It's not published. Pricing is usage-based — set after a volume assessment, billed as the AI does work. Intake.Dental publishes flat tiers from $79.99 to $999.99/mo.
On the revenue cycle, partly: both handle claims work and payment/EOB posting. Lassie goes deeper on autonomous posting mechanics and adds enrollments; Intake.Dental adds eligibility verification up front and everything patient-facing — reception, forms, notes, recall.
Technically yes — Lassie in the back office, Intake.Dental on the front. But most independent practices consolidating spend will find Intake.Dental's flat-priced insurance suite covers the claims-through-posting workflow without a usage-based bill, and adds the front office in the same platform.
No — it serves medical and dental practices, and doesn't publish a dental PMS integration list. Intake.Dental is dental-only, built by a practicing dentist, with 60+ published dental PMS integrations.
Lassie AI is doing real, hard back-office work — autonomous payment posting and claims follow-up at a claimed 98% no-touch rate is impressive engineering, and for high-volume groups whose bottleneck is posting and reconciliation, it's worth a serious look despite the undisclosed usage-based pricing. But it never touches the moments that decide whether a practice grows: the ringing phone, the intake form, the eligibility check, the recall text. Intake.Dental runs that entire front office in 29 languages and carries the revenue cycle through EOB posting — flat-priced, published, from $79.99/mo. Fix the front door first; it's where the revenue starts.
Lassie AI is not an AI receptionist — it's administrative automation for the back office: autonomous payment posting (their site claims 98% handled without manual input), EFT reconciliation, insurance enrollment management, claims follow-up and appeals, and admin-side scheduling, for medical and dental practices. Pricing is usage-based and undisclosed — 'Lassie gets paid when it does work.' Intake.Dental starts at the other end of the practice: the phone, the intake form, the eligibility check — and carries the revenue cycle through claims, denial repair, and EOB posting, with clinical notes included, at flat published prices. Here's an honest map of where they overlap and where they don't.
Book a 30-minute demo and we'll show you exactly how we compare on the features that matter to your practice.
If you already use Dentrix, here's what Intake Dental adds and why it doesn't replace your PMS.
